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PFB is Hiring

PFB is hiring!

Logistics and Facility Manager (Six-to-eight-month interim position)

Location: Parkland Food Bank (PFB), Spruce Grove, Alberta
Reports To: Executive Director
Job Type: Full-time
Salary Range: $50,024 – $76,960 annually

About Parkland Food Bank:

At Parkland Food Bank (PFB), our mission is to make healthy food accessible to residents of Spruce Grove, Stony Plain, and Parkland County. As we prepare for continued growth in both client usage and facility expansion over the next three years, our focus remains centered on being responsive to our clients’ needs and continuously improving our processes to better serve our community. PFB relies entirely on local community support to meet the needs of our clients. We actively engage our community through food drives and by creating meaningful and rewarding volunteer opportunities.

Position Overview

Parkland Food Bank is seeking a dynamic and dedicated Logistics and Facility Manager to oversee and manage the day-to-day operations of our warehouse and fleet over the next six to eight months. This role is crucial to ensure that our logistics operations run smoothly and efficiently, and that our team of staff and volunteers are well-supported and empowered to perform at their best.

As the Logistics and Facility Manager, you will play a key role in directing all warehouse activities, including production, receiving, storage, distribution, inventory control, and the sanitation and maintenance of our fleet and facilities. You will be responsible for ensuring a safe and productive environment, where both paid staff and volunteers are trained, motivated, and aligned with our mission of making healthy food accessible to all.

Key Responsibilities

People Leadership:

  • Promote a collaborative and inclusive team culture by encouraging open communication, mutual respect, and shared goals.
  • Oversee the scheduling, roles and responsibilities, and activities of department staff, ensuring that everyone is well-guided and supported.
  • Ensure that supervisors run their assignments effectively and in line with departmental objectives.
  • Offer performance management, coaching, mentoring, and training to support the growth and development of team members, while fostering a collaborative and inclusive work environment.
  • Administer disciplinary actions in accordance with established procedures, ensuring that all staff comply with company policies, procedures, and ethical standards.
  • Communicating information from upper management to employees and vice versa.

Safety Leadership:

  • Champion a healthy and safe work environment, ensuring all safety standards, policies, and procedures are communicated, implemented, and adhered to.
  • Ensure that all department employees and volunteers maintain the necessary safety training required for their roles.
  • Conduct regular site safety inspections and daily walkthroughs to identify and address potential hazards.

Financial Management:

  • Negotiate prices and contracts with suppliers and vendors.
  • Maintain records of merchandise ordered and received.
  • Oversee the purchasing of food, handling of inventory, and procurement of warehouse supplies, ensuring safe and efficient operations.
  • Collaborate with the Executive Director to establish the annual budget and identify areas for operational efficiencies and cost savings.
  • Manage the day-to-day financial aspects of warehouse and fleet operations, including planning, reporting, and managing assets and facilities requirements.
  • Oversee the annual budget or capital investment plan related to warehousing functions, ensuring alignment with organizational goals.

Operational Management:

  • Review and analyze monthly metrics related to client usage, donations, and projected needs, collaborating closely with warehouse and fleet employees to make data-driven decisions.
  • Work closely with Volunteer and Client Services departments to ensure seamless collaboration and efficient operations.
  • Evaluate and improve warehouse processes, optimize workflows and delegating assignments to ensure strategic goals are met efficiently.
  • Forecast requirements, prepare budgets, and schedule expenditures to meet warehouse and fleet operational goals.
  • Plan and optimize warehouse layout and space requirements to prevent loss or damage and achieve full warehouse utilization.
  • Regularly inspect equipment, tools, and machinery, and oversee general maintenance as needed.
  • Provide timely support to businesses and organizations organizing food drives for PFB, ensuring adherence to the fleet schedule.
  • Perform other related duties as needed.

Qualifications

  • Bachelor’s degree in logistics, business administration, or equivalent experience preferred.
  • 1-4 years of experience in a lead, supervisor, or manager role within operations required.
  • 1-2 years of logistics industry experience preferred.
  • Proven competence with planning and budgeting.
  • Knowledgeable in business processes and activities (finance, HR, procurement, operations, etc.)
  • Proficiency in Office applications and related software.
  • Demonstrated ability to manage, coach, and provide training to both staff and volunteers.
  • Strong team player with exceptional organizational and analytical skills.
  • Required to lift heavy objects.
  • May require overtime or working long hours.
  • A deep passion for community service and a commitment to making healthy food accessible to all.

Core Competencies:

  • Sound judgement with the ability to make timely and sound decisions.
  • Works well under pressure and deals with stressful situations during peak business levels.
  • Excellent communication skills
  • Excellent interpersonal skills
  • Exceptional organizational and leadership abilities
  • Problem-solving aptitude
  • Superior analytical skills

Working Hours:

  • This is an interim position until approximately February 2025.
  • The Logistics and Facility Manager will work five days per week, alternating between Monday – Friday and Tuesday – Saturday.
  • Typical work hours are:
    • Monday, Tuesday, Thursday, and Friday: 8:00 AM – 4:00 PM
    • Wednesdays (varies): 8:00 AM – 4:00 PM OR 1:00 PM – 9:00 PM
    • Saturday: 8:00 AM – 1:00 PM

How to Apply:

If you are passionate about community service and have the skills and experience to lead our logistics and facility operations, we would love to hear from you! Please submit your cover letter and resume to sheri@parklandfoodbank.org. The competition will remain open until a successful candidate is found.

Join us at Parkland Food Bank and be a part of making a meaningful impact on the lives of those in our community!

Hiring – Client Services Manager

Position Overview:

Parkland Food Bank is hiring a Client Services Manager. Join our team and lead initiatives to enhance support provided to food bank clients, ensuring efficient and compassionate support for those in need. We are searching for a compassionate individual motivated by addressing food insecurity in the community.

The Client Services Manager will play a pivotal role in optimizing day-to-day operations related to food bank client services, fostering positive client relationships, and providing support to our Clients Supervisor staff members.

Responsibilities:

Client Relationships:

  • Serve as the point of contact for food bank clients with complex needs.
  • Address food bank client concerns promptly, ensuring a positive and empathetic experience.

Supervision and Mentorship:

  • Oversee and provide mentorship to the Client Services Supervisors.
  • Ensure the team is equipped to handle day-to-day client service operations effectively.

Stakeholder Coordination:

  • Collaborate with internal and external stakeholders to enhance the overall client experience.
  • Actively engage with the community and local partners to expand the food bank’s reach.

Data Collection and Analysis:

  • Collect and analyze client-related data to inform decision-making.
  • Identify trends in demand, improve resource allocation, and develop targeted outreach programs.

Crisis Management:

  • Play a crucial role in adapting operational strategies during crises or increased demand.
  • Collaborate with the executive team for broader crisis management and strategic planning.

Internal Communication:

  • Act as a liaison between frontline staff and the executive team.
  • Ensure smooth communication channels, streamlining internal processes for a cohesive organizational culture.

Qualifications:

  • Bachelor’s degree in Social Work required.
  • Community Support Worker Diploma will be considered.
  • Proven experience in human support services, operations management, or related roles.
  • Strong leadership and mentorship skills.
  • Excellent communication and interpersonal abilities.
  • Analytical mindset with the ability to interpret data and make informed decisions.

Job Type:

Full-time (40 hours per week)

Hours of work may vary and can include evenings and weekends.

To Apply:

Email Cover Letter and Resume to sheri@parklandfoodbank.org