Archives >

Keeping the Parkland Food Bank Community Healthy

March 23, 2020

Things may look and feel differently at Parkland Food Bank Society. Be rest assured we have worked to create precautionary measures and safety protocols that will help us meets the need of the community in the coming days and weeks.  We know that you may have many questions and concerns. Please check back or our social media channels for updates. Thank you for helping us maintain a healthy and safe environment. Please be patient as we work with an increase in emails and calls.


We are currently offering 1 Emergency Hamper per month to eligible clients in crisis.

The Hamper Request online booking is now open and is the fastest and easiest way to book if you are a registered client. If you do not have access to the internet, or are new to the food bank, please call 780-962-4565. Please be patient as our phones are very busy. You must book online or call first as emergency hamper distribution is by appointment only.

Please arrive at the food bank a few minutes before your appointment time. If you are late for your appointment, you may forfeit your hamper. Once it is your appointment time, you will be let into the building. Your food will be prepared for you so you can pack and leave in a timely manner.

If you arrive without an appointment, you will be asked to call the hamper request line/book online and return at your designated time slot. We understand this is not ideal but we are focusing on trying to meet the demand in an unprecedented scenario. We can do this together!


Things will look different at the Food Bank for the time being due to the need for social distancing to slow the spread of COVID-19. We’re calling on our vast and amazing volunteer team to help us fill necessary shifts. We are now scheduling volunteers for very specific times and roles. We are currently unable to accept new volunteers at this time.

Any volunteer who has returned from travel in the last 14 days, who is sick, or has been exposed to someone who is, MUST STAY HOME.


We know you want to help. Here is how you can make a contribution to help feed Spruce Grove, Stony Plain and Parkland County:

Funds will ensure that we can purchase essential hamper items. Money given can be used in the areas of greatest need and stretched further with our bulk buying power. You can make your donation online, thank you! We are working with limited staff, volunteers and resources at this time, to keep our facility safe and continue service delivery, therefore financial donations allow us to bulk purchase from our distributor without needing the extra manpower to sort through and clean community donations. 

We are continuing to pick-up donations from our grocery partners. If you are out grocery shopping, you can pick up another item and leave in the donation bin right in the store.

We are requesting donations of our staple items from our wish list

We are following AHS directions to create social distancing so we ask that you postpone your visit to our facility for the time being.

Government Services

The federal government and provincial government are providing financial assistance to those in self-isolation or who have become unemployed due to COVID-19. See details here:

Government of Canada

Government of Alberta

Please continue to bear with us as we work through this challenge. We know that you may have many questions and concerns. Please do not hesitate to contact us with your questions at 780-962-4565 or by emailing

Thank you!

Changes to Parkland Food Bank Access during Covid-19 Pandemic

Summary: Parkland Food Bank changes access to the facility in response to the mandate to limit large gatherings.

(Spruce Grove, AB, March 12, 2020) – Parkland Food Bank is doing its part to decrease crowd levels to help combat exposure to Covid-19. To this end the following is effective as of March 16, 2020 with a hopeful end date of April 30, 2020:
• The Weekly Hamper program is temporarily suspended. We will be providing the once a month, Monthly Hamper, this will be by appointment.
• Clients may access the food bank for their Monthly Hamper, by appointment only. If clients have already received their Monthly Hamper for March, they will not be able to book an appointment until April. Appointments will be booked every 20 minutes for three regular clients. New clients can call in for appointment to make sure they can be served as quickly as possible.
• Clients will not be allowed into the building until their appointment time.

To book your monthly hamper please book here. Or call 780-962-4565.

With these measures in place we will also be able to reduce the number of volunteers needed at the food bank during any given shift.

Any volunteer that has traveled outside of Canada in the last two weeks will be asked to stay at home until they have been symptom free for the 14 day period.

At Parkland Food Bank, we have a very high standard of sanitation, but that will be increased during this time. All surfaces will be wiped down a minimum every hour, as well as when changing tasks, with a one part bleach 9 parts water solution, making sure solution stays on surface a minimum of one minute.

We will review proper hand washing techniques and will have timers set to wash hands on a regular basis as well as when needed.

All keyboards will be wiped down with alcohol wipes and sprayed with Lysol between uses.
These protective measures will stay in place until there are no more new cases of Covid-19 in Alberta.

About Parkland Food Bank
The Parkland Food Bank exists to help address the needs of hunger in Spruce Grove, Stony Plain, and Parkland County.

Contact Details:
Sheri Ratsoy, Executive Director
Parkland Food Bank Society

Website & Social Media

Making Your Donations Go Further!

With your generous cash donations we were able to purchase $4977.35 worth of food, including:
25 bags of flour
1320 packages of pasta
788 cans of pasta sauce
504 packages of rice
96 boxes of cereal
If you would like to donate to help us with future purchases please visit…/…/124-128510484RR0001
Your donation may be matched by 15% and you receive a tax receipt right away!

« Previous PageNext Page »